Commercial cleaning guide
What Should a Commercial Cleaning Contract Include?
A commercial cleaning contract should state exactly what will be cleaned, how often each task is done, when the cleaning happens, who supplies equipment and consumables, how quality is checked and how absences are covered. A clear written specification protects both sides: the client knows what they are paying for, and the cleaner knows the standard they will be measured against.
Scope
List every area to be cleaned: offices, kitchens, washrooms, reception, meeting rooms, stairs and communal areas. Note anything excluded.
Frequency
Separate daily, weekly, monthly and periodic tasks, so it is clear, for example, that bins are emptied daily and carpets are cleaned quarterly.
Hours and access
Confirm whether cleaning happens during business hours, early morning, evening or at weekends, and how keys, alarms and access are managed.
Equipment and products
State who supplies cleaning equipment, consumables such as hand towels and soap, and products. Include any site-specific product rules.
Quality monitoring
Define how inspections are carried out, how issues are reported and how quickly they are put right. Attendance and task records give both parties evidence.
Staffing and cover
Explain how holidays, sickness and absence are covered so the service continues without gaps.
Health, safety and insurance
The contract should confirm public and employers' liability insurance, and that risk assessments and COSHH information are in place.
Already have a specification?
MG Executive Cleaners can price an existing specification line by line, which makes it easier to compare suppliers like for like.
Need help? Talk to MG Executive Cleaners
Our commercial and office cleaning service covers Peterborough and surrounding areas. Send your postcode and we will confirm scope and price.
See our Commercial and office cleaning service for full details.